CONTACT US

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FREQUENTLY ASKED QUESTIONS

WHERE ARE YOU LOCATED?

We are located on the West side of Highway 69 across from the Choctaw Casino.

WHAT ARE THE STORE HOURS?

We are open Monday - Friday.

9:00AM - 5:30 PM

And Saturdays from 9:00AM - 5:00PM

WHAT KIND OF FURNITURE DO YOU ACCEPT?

We accept clean re-sellable home and office furniture.

You can text detailed info and pictures to 918-421-1052 for a quick response.

WHAT IS YOUR CONSIGNMENT FEE?

50/50 split less 6% county sales tax

WHEN DO I GET PAID FOR MY SOLD ITEM?

Checks will be issued by or before the 10th business day of the month following the items posted sale date.

WHAT IS THE PROCESS TO CONSIGN MY ITEM?

Print up and fill out our Consignment Form.

Include photos and a description.

Or call 918-426-1052 for instructions.

HOW LONG IS THE CONSIGNMENT TERM?

The consignment term is 120 days. After that, you have 5 business days to pick up any and all unsold items. After that, any and all unclaimed items from the consigner becomes the property of Consignment Exchange. 

CAN I PICK UP MY ITEM BEFORE THE END OF THE CONSIGNMENT TERM IS UP?

Typically the answer is no. However, we do make hardship exceptions.

WHO SETS THE PRICE FOR MY ITEM?

Consignment Exchange is in charge of setting the price on all items based on our experience as well as market conditions.

IS THE WEBSITE THE ONLY FORM OF ONLINE PRESENCE?

We display items for sale on Facebook, Facebook Marketplace, Instagram as well as traditional radio, TV, and print ads in various publications.

DO YOU PROVIDE LAY AWAY?

Yes, we do. For just ⅓ down payment, we can hold an item for 30 days.

DO YOU DELIVER?

Yes we do! Price is based on the distance to the location of delivery, if there is upstairs, and how much needs to be delivered.

FREE LOCAL DELIVERY IN MCALESTER CITY LIMIT.

CAN YOU PICK UP THE ITEM I WANT TO CONSIGN?

Yes. It is all based on how far we need to travel, and how many employees it takes. In certain cases, we can deduct these fees from the process of the sale.

CAN YOU COME TO MY LOCATION TO LOOK AT MY ITEM?

Yes. We can schedule a visit but we prefer that you first take some clear photos of the item and text them along with a description of the item to 918-421-1052.

DO YOU FINANCE?

We use outside finance companies. We do not finance in-house.

SHIPPING FEES

FREE LOCAL DELIVERY ONLY (See Shipping Tab) or contact the store to find the best shipping option for you.

RETURNS

All sales are final with the exception of manufacturer warranties

or previous agreement.